My application is still pending.
After a lengthy talk with the representative the day before yesterday, despite her assurance that the system would update the status of my claim, my application is still pending.
For sure, the person I talked with at that time took the matter professionally. She could figure out the system flaw and said the system will update the status in no time.
My application is still pending.
I feel cheated of my rights.
PS. I got the call some minutes ago then the line just got cut.
PSS. The agent (J) assured me that the program will be switched soon (that basically I just must wait.)